Special Notice for European Union Customers (Right of Withdrawal)
Pursuant to EU consumer protection regulations, if you are a resident of the European Union (EU) or the European Economic Area (EEA), you have a statutory right to withdraw from your purchase contract within 14 days without giving any reason.
- Withdrawal Period: The withdrawal period will expire 14 days from the day on which you, or a third party designated by you (other than the carrier), acquire physical possession of the last good.
- How to Exercise Your Right: To exercise your right of withdrawal, you must inform us of your decision to cancel this contract by a clear, unequivocal statement. You can do this by our customer support via email at [sthkbeautyy@gmail.com].
- Return Shipping Costs (Customer's Responsibility): In accordance with EU law, you will have to bear the direct cost of returning the goods. You must send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.
- Effects of Withdrawal & Refunds: We will reimburse to you all payments received from you, including the standard delivery costs (excluding any supplementary costs if you chose an express shipping method), no later than 14 days from the day we receive your cancellation notice.
- Withholding Refund: Please note that we may withhold the reimbursement until we have received the returned goods back, or until you have supplied sufficient evidence of having sent back the goods, whichever is the earliest.