Shipping Policy

Explore Our Transparent and Efficient Shipping Policy.

For orders over HK$350/USD$45

you are eligible for FREE SHIPPING to Hong Kong and Macau.

For orders over HK$799/USD$102

You Are Eligible For Free Shipping To United Kingdom, Australia, Belgium, Taiwan, Singapore, Malaysia, South Korea, Thailand, Indonesia, United Arab Emirates, Philippines

For orders over HK$999/USD$128

You Are Eligible For Free Shipping To United States, Austria, Bahrain, Bangladesh, Bulgaria, Cambodia, Vietnam, India, Netherlands, Germany, France, Luxembourg, Italy, Spain, Finland, Greece, Ireland, Poland, Portugal, Switzerland, Estonia, Latvia, Lithuania, Czech Republic, Croatia, Hungary, Slovenia, Slovakia, Uganda, Egypt, Kenya, Oman, Jordan, Cyprus, Mongolia, New Zealand.

For orders over HK$1299/USD$166

You Are Eligible For Free Shipping To Benin, Burundi, Canada, Denmark, Turkey, Israel, Romania, Togo, Ghana, Nigeria, Tanzania, Qatar.

For orders over HK$1599/USD$205

You Are Eligible For Free Shipping To Angola, Mexico, Norway, Morocco.

For orders over HK$1999/USD$256

You Are Eligible For Free Shipping To Anguilla, Argentina, Bahamas, Barbados, Bermuda, Bolivia, Brazil, Chile, Argentina, Peru, Bolivia, Uruguay, Colombia, Venezuela, Suriname.

For Orders Over HK$2399/USD$309

You Are Eligible For Free Shipping To Armenia, Aruba, Azerbaijan.

** Your items may be subjected to local customs fees and import duties. These charges are to be paid by the customer if imposed.

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Our Customers

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countries and regions that can be delivered to

Our Collaboration with Leading Logistics Companies

FEDEX

FedEx is a global leader in logistics services, known for its speed and reliability. With a vast network that spans over 220 countries, FedEx offers a range of shipping solutions, from express delivery to ground shipping. Our collaboration with FedEx ensures that our customers receive their packages quickly and safely, no matter where they are located.

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FEDEX

FedEx is a global leader in logistics services, known for its speed and reliability. With a vast network that spans over 220 countries, FedEx offers a range of shipping solutions, from express delivery to ground shipping. Our collaboration with FedEx ensures that our customers receive their packages quickly and safely, no matter where they are located.

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DHL

DHL is another key player in the logistics industry, renowned for its international shipping capabilities. Their commitment to sustainability and innovation aligns with our values, making them an ideal partner. DHL provides flexible shipping options, allowing us to cater to our customers’ diverse requirements, whether they need urgent shipments or cost-effective solutions.

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DHL

DHL is another key player in the logistics industry, renowned for its international shipping capabilities. Their commitment to sustainability and innovation aligns with our values, making them an ideal partner. DHL provides flexible shipping options, allowing us to cater to our customers’ diverse requirements, whether they need urgent shipments or cost-effective solutions.

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Aramex

Aramex is a prominent logistics and transportation company that specializes in e-commerce solutions. Their expertise in the Middle East and emerging markets complements our global shipping strategy. By working with Aramex, we can offer our customers tailored services that meet local needs while maintaining international standards.

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Aramex

Aramex is a prominent logistics and transportation company that specializes in e-commerce solutions. Their expertise in the Middle East and emerging markets complements our global shipping strategy. By working with Aramex, we can offer our customers tailored services that meet local needs while maintaining international standards.

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EconomiQ Standard/EconomiQ Plus

Fuufly is a versatile logistics provider that offers two valuable services: EconomiQ Standard and EconomiQ Plus. These options are designed to give our customers flexibility in terms of cost and delivery speed. EconomiQ Standard provides a budget-friendly solution for less urgent shipments, while EconomiQ Plus ensures faster delivery for those who need their items sooner. Partnering with Fuufly allows us to enhance our service offerings and cater to a broader audience.

EconomiQ Standard/EconomiQ Plus

Fuufly is a versatile logistics provider that offers two valuable services: EconomiQ Standard and EconomiQ Plus. These options are designed to give our customers flexibility in terms of cost and delivery speed. EconomiQ Standard provides a budget-friendly solution for less urgent shipments, while EconomiQ Plus ensures faster delivery for those who need their items sooner. Partnering with Fuufly allows us to enhance our service offerings and cater to a broader audience.

Where do we ship to?

We offer shipping to worldwide. If your country is not listed during checkout, unfortunately, we do not currently ship to your location. However, we are always working to expand our shipping destinations, so stay tuned!

How long does shipping take?

The estimated time for delivery to all international countries would be 4-10 business days after the order has been dispatched from our warehouse.

The estimated time for delivery to any Hong Kong and Macau address would be 1-2 business days.

Times listed above are estimates and to be used as a guide only and do not account for any delays with the carrier that may occur outside of our control.

Can I track my order?

Yes! Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. You can use this number to track your order's progress through our tracking page or directly on the courier’s website.

What happens if my package is delayed?

While we aim to deliver your order within the estimated timeframe, there may be rare occasions where shipping delays occur due to circumstances beyond our control (e.g., customs inspections, weather conditions, etc.). If your package is delayed, please reach out to us at [sthkbeautyy@gmail.com], and we will assist you in tracking down your order.

Will I be charged customs or import duties?

International orders may be subject to customs or import duties once they reach your country. Unfortunately, we have no control over these charges, and they must be paid by the recipient. We recommend checking your local customs policies for more information.

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Premium Shipping Option
We cooperate with SF express, Fedex, DHL and Aramex for all Hong Kong and International shipments.
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Excellent Customer Service
Our average response time to handle a customer request is 2 hours 45 mins.
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Review overall 20000+
20000+ reviews all over the internet average 4.5+ ratings
5.0 Google Reviews
Customer satisfaction #1 priority