What types of products do you offer?
We offer a wide range of beauty products, including skincare, makeup, haircare, body care, and beauty tools. Our curated collection includes top brands and eco-friendly, cruelty-free options to suit all skin types and beauty needs.
How can I find the right product for my skin type?
We’re here to help! You can explore our product categories by skin type (oily, dry, combination, sensitive, etc.) or reach out to our beauty experts for personalized recommendations. Simply contact our customer service team via email or live chat, and we’ll guide you toward the best products for your skin.
Do you offer international shipping?
Yes, we ship internationally! Shipping rates and delivery times vary depending on your location. You can find detailed shipping information, including rates and estimated delivery times, at checkout.
What is your return policy?
If you’re not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. You can return any unused and unopened items within 30 days of purchase for a full refund. Please visit our Returns & Exchanges page for more details on how to initiate a return.
Do you offer discounts or promotions?
Yes! We frequently offer discounts and special promotions. Sign up for our newsletter to stay updated on the latest deals, exclusive offers, and new product launches.
How can I contact customer service?
Our customer service team is here to help! You can reach us via email at [sthkbeautyy@gmail.com], or use our live chat feature during business hours for immediate assistance.
What types of products do you offer?
We offer a wide range of beauty products, including skincare, makeup, haircare, body care, and beauty tools. Our curated collection includes top brands and eco-friendly, cruelty-free options to suit all skin types and beauty needs.
How can I find the right product for my skin type?
We’re here to help! You can explore our product categories by skin type (oily, dry, combination, sensitive, etc.) or reach out to our beauty experts for personalized recommendations. Simply contact our customer service team via email or live chat, and we’ll guide you toward the best products for your skin.
Do you offer international shipping?
Yes, we ship internationally! Shipping rates and delivery times vary depending on your location. You can find detailed shipping information, including rates and estimated delivery times, at checkout.
What is your return policy?
If you’re not completely satisfied with your purchase, we offer a hassle-free return and exchange policy. You can return any unused and unopened items within 30 days of purchase for a full refund. Please visit our Returns & Exchanges page for more details on how to initiate a return.
Do you offer discounts or promotions?
Yes! We frequently offer discounts and special promotions. Sign up for our newsletter to stay updated on the latest deals, exclusive offers, and new product launches.
How can I contact customer service?
Our customer service team is here to help! You can reach us via email at [sthkbeautyy@gmail.com], or use our live chat feature during business hours for immediate assistance.
What payment methods do we accept?
We accept all major credit cards including Visa, MasterCard, American Express, Paypal, UnionPay, Discover, Bancontact, Bancontact, iDEAL, Shop Pay, Google Pay , Apple Pay and Paypal.
Our system also supports AlipayHK, Alipay(RMB), GCash, 一觸即通卡 (Touch 'n Go), Kakao Pay, Boost, Rabbit LINE Pay, BPI, Akulaku PayLater, BillEase, Kredivo and TrueMoney Pay.
Payme／Bank Transfer & FPS please Whatsapp: https://wa.me/57439498
Is my payment information secure?
Absolutely! We prioritize your security and privacy. All transactions are processed through secure payment gateways, and we use encryption technologies to protect your personal and financial information.
When will my credit card be charged?
Your credit card will be charged at the time of purchase. If you have any issues with your payment, please contact our customer service team.
Do you offer payment plans or financing options?
At this time, we do not offer payment plans or financing options. We recommend checking with your payment provider to see if they offer any financing solutions.
Can I change my payment method after placing an order?
Once an order is placed, we are unable to change the payment method. If you need to modify your order, please contact our customer service team as soon as possible.
Will I receive a receipt for my purchase?
Yes! After completing your order, you will receive a confirmation email with a detailed receipt. If you do not receive it, please check your spam folder or contact us.
Do you charge sales tax on my order?
Your items may be subjected to local customs fees and import duties. These charges are to be paid by the customer if imposed.
If you have any other questions about payment, feel free to contact our customer service team!